Computer
Professionals wants to be an integral part of your IT team. In a typical
project situation, our client entrusts us with developing and implementing
a complete solution to an information technology challenge. This means
bringing an organized, thoughtful thorough and cost efficient approach
to meeting the challenge. To ensure that our process in consistent, we
have developed a standard project management approach.
This is a high level engineer
capable of recommending and designing complex solutions. This person is typically
engaged during an initial meeting and becomes part of the "project team" at an early
point.
In this phase we document the project approach and specific tasks
associated with the project. This represents our methods plan and takes the form of an
agreement for network services. At this stage we also prepare a "Criteria for Success"
document. This sets the expectations for both parties, and ensures that we are in
agreement.
In this stage we implement the agreed upon technologies. Our
project manager is in constant contact with the primary customer contact and staff. Our
objective is to make sure that there are no surprises, and that all challenges are dealt
with expeditiously.
Each new technology implementation results in a modified
network and infrastructure. It is critical that on-site network documentation be updated
and kept current. This is a standard component of any Computer Professionals network
engagement.
In this phase we review all of the project criteria for completion and
review the results. Updated documentation is transferred at this point, and a "Document of
Substantial Operability" is signed off indicating completion of the project. This also
represents formal completion of the project and hand-off to our post installation customer
support team.