Access Infrastructure

• Citrix Xen App Server, Presentation Server and previous
• Citrix Access Gateway w/ Advanced Access Control, Web Interface
• Tricerat Products to enhance the XenApp and TS environments
• SSL and IPSec VPN access solutions
• Wireless access
• 2003 Terminal Server
• Virtual Desktop Infrastructure

Enterprise Network Security

• IT PRO-secure services
• Vulnerability assessment
• VPN technologies
• Authentication Systems (Tokens - two factor, Password, Biometrics)
• Intrusion prevention systems: Network, Host based
• Policy Management
• Internet and Email Filtering/Blocking/Monitoring software
• SPAM control
• Spyware control
• Threat Mitigation, SIM
• Layered Virus Protection
• NetPro: AD security, auditing and compliance reporting

Information and Storage Management

• Email and File Archival, and lifecycle management
• Virtualization: VMware
• Data Replication
• Data analysis and management planning
• Enterprise backup technologies
• Disk Based Backup
• Tape libraries: SDLT, LTO, Symantec Net Backup, Pure Disk and Symantec Backup Exec.
• Symantec Enterprise Vault for Email/file archival and retention
• IBM, HP, EMC, ADIC, NAS and SAN, Tape, VTL

Disaster Recovery Services

• Disaster Recovery Needs Assessment and design/planning services
• DR strategy development
• DR testing services
• VMware, Double Take, Veritas Storage manager products
• Microsoft Clustering
• WAN failover/traffic redirection
• Remote access systems for DR

Virus Protection systems

• Server based protection
• Perimeter based Protection

IT PRO-active Services

• Combination of Network Monitoring and proactive engineering services
• Options for monitoring only
• Full IT outsource capabilities

Microsoft Integration

• Active Directory Services design and deployment and migration
• Exchange Server 2007
• Microsoft Mobility
• Clustering
• Licensing specialists

Desktop Management

• Altiris
• Microsoft SMS

LAN and WAN design, integration, and support

• Design services LAN/WAN
• Layer 2 and 3 switching
• VLAN, Inter-VLAN routing
• VPN
• QOS

CPI: Customer Support Center

• Call tracking and history
• Direct Access to technical services personnel
• Two levels of support in house
• Internal, automated communication of incidents

Helpdesk/Outsource services

• Staff Augmentation
• Helpdesk call tracking systems
• Retainer-Based team approach to systems support